Technical Support - PedigreeBiz

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Technical Support Policies

Free technical support is available for 30 days after purchase, to receive this you need to register as a user (unless you purchased directly from Cheval, then you will be automatically registered) by calling 281-560-9900 x31, complete the following Technical Support Form or emailing the following information to support@chevalpub.com – name, address, phone, license number, where purchased and price.

After the 30 day free technical support period, you will be charged a per minute fee for telephone support. The per minute telephone fee is $15 for the first 15 minutes (minimum) and $1 for every minutes after that. Charges must be placed on a credit card at the time of the phone call. Technical support is available 8:30 a.m. – 5:00 p.m. Central Standard Time, Monday through Friday. Please call to make an appointment if this does not fit into your schedule.

Cheval has expanded its Frequently Asked Questions page and recommends that users check that source first.

We thank you for being a OCA Technologies, Inc customer.