Technical Support
Before you call or email, please read the following
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Technical Support Policies
Free technical support is available for 30 days after purchase, to receive this you need to register as a user (unless you purchased directly from Cheval, then you will be automatically registered) by calling 281-677-8964, complete the following Technical Support Form or emailing the following information to [email protected] – name, address, phone, and license number.
After the 30 day free technical support period, you will be charged a per minute fee for telephone support. The per minute telephone fee is $15 for the first 15 minutes (minimum) and $1 for every minutes after that. Charges must be placed on a credit card at the time of the phone call. Technical support is available 8:30 a.m. – 5:00 p.m. Central Standard Time, Monday through Friday. Please call to make an appointment if this does not fit into your schedule.
Cheval has expanded its Frequently Asked Questions page and recommends that users check that source first.
We thank you for being a OCA Technologies, Inc customer.
Use the Help Systems
View FAQ's
View Helpful Hints
Knowledge Base
Technical Support Policies
Free technical support is available for 30 days after purchase, to receive this you need to register as a user (unless you purchased directly from Cheval, then you will be automatically registered) by calling 281-677-8964, complete the following Technical Support Form or emailing the following information to [email protected] – name, address, phone, and license number.
After the 30 day free technical support period, you will be charged a per minute fee for telephone support. The per minute telephone fee is $15 for the first 15 minutes (minimum) and $1 for every minutes after that. Charges must be placed on a credit card at the time of the phone call. Technical support is available 8:30 a.m. – 5:00 p.m. Central Standard Time, Monday through Friday. Please call to make an appointment if this does not fit into your schedule.
Cheval has expanded its Frequently Asked Questions page and recommends that users check that source first.
We thank you for being a OCA Technologies, Inc customer.
